Shipping policy

VIVI & BERRY Shipping Policy

Shipping destination
We currently ship to addresses in the United States.

Processing and delivery
For the VIVI & BERRY Escape-Safe Cat Harness & Leash, the current estimate is 1–3 business days for processing plus approximately 5–11 business days for delivery. Delivery estimates are not guarantees and can vary by destination and carrier.

Shipping charges
Available shipping methods, charges, and delivery estimates are shown at checkout before payment. Free US shipping applies to orders of $70 USD or more.

Tracking
When tracking is available, it is sent by email after shipment. Carrier updates can take up to 48 hours to appear.

Address changes
Email pawspanatlas@gmail.com immediately if an address is incorrect. We cannot guarantee changes once fulfilment has begun.

Delays, loss, or damage
If a package appears lost or arrives damaged, contact us with your order number and photos where applicable so we can help.